Representing outstanding singles nationwide.

Steve Ward

Chief Executive Officer

JoAnn Ward

President & Master Matchmaker
One of America's most successful professional matchmakers and relationship experts, Steve Ward is the star of "VH1 Tough Love," a series that gives a rare, inside look into the male perspective on dating and relationships. Season after season Steve attempts to reshape a group of singles' destructive dating habits and help them get on the path to finding love. Steve has been immersed in his mother's matchmaking business since childhood. After graduating from Drexel University in Philadelphia, he joined his mother to grow the business into one of the largest and most successful personal matchmaking and coaching services in the United States.
JoAnn’s foundation rests on her passion for uniting desirable singles in rewarding, long-term relationships. A happily married mother of three adult children, and a grandmother of three, JoAnn has enjoyed all the success in love her clientele only dream of. Through her unique approach to matchmaking, she has been able to create hundreds upon hundreds of successful relationships for people of all backgrounds. Her personalized approach does more than set her apart from other matchmakers -- it often results in producing successful relationships and long-term love.
Client Relations
Monica Ward
Executive Director of Client Relations
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Monica Ward is a second generation Master Matchmaker® like her brother, CEO of Master Matchmakers® Steven Ward. She’s been immersed in the family business since its inception by her mother, JoAnn Ward. Monica is most certainly her mother’s daughter when it comes to matchmaking having occasionally been on the receiving end of her brother’s and mother’s “Tough Love”. The “no nonsense” Ward family culture has undoubtedly been passed on to Monica and much like her brother, it has made her mature and develop her own interpersonal skills to be able to match our clients effectively. Monica earned a Bachelor’s degree in Criminal Justice with a minor in psychology from Temple University and hopes to one day also be an authority on human behavior.
Ilee Ward Finocchiaro
Director of Client Relations
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Ilee was born and raised in Bucks County, Pennsylvania. She's been happily married for nearly 20 years, a mother of three active teenage boys, and her and her husband are still crazy about each other! She knows what it takes to have a successful relationship and wants to help others achieve what she and her husband share. Ilee has enjoyed a successful real estate career by matching clients to their dream homes and is now successfully matching her clients to the person of their dreams. Ilee has known Joann for over 25 years and has watched her successfully build Master Matchmakers into the finest matchmaking company in the industry. Joann and Steve's attention to detail is unique. Their ability to create lifetime bonds between people is what intrigued Ilee to become a part of this amazing endeavor.
Cindy Pinkus
Client Relations Coordinator
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Cindy and Joann have been friends for over twenty years. After raising four children (three now in college and one soon to graduate high school) Cindy is more focused than ever on her extracurricular passions. She has always been an active volunteer and member of her community and has spent an entire career in customer and client relations. Her days in matchmaking began while operating a very popular restaurant with her husband and casually introducing customers to each other. A handful of these matches have resulted in marriages and her friendships with many of those customers still exist today. While working with Joann and Steven, Cindy is learning to perfect her intuition and understand what it takes to make a match. Professionally she has developed many successful romantic relationships and her presence in our Philadelphia region is more valuable each day.
Jennifer Nyx
Client Relations Coordinator
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Jennifer resides on Long Island, NY and is a happily married mother of two lovely daughters. She received her Holistic Health Coach Certification at The Institute Of Integrative Nutrition in New York City and is certified by the American Association of Drugless Practitioners. During her training she studied over 100 dietary theories, practical lifestyle management techniques, and innovative coaching methods with some of the world’s top health and wellness experts. Her education has provided her with extensive knowledge in holistic nutrition, health coaching which she has in turn, used to empower her clients, and motivating them to make a change in their life. Jennifer is considered “Cupid” among friends and family as over the years, she has successfully spurred many long lasting relationships and several that have even resulted in marriage! She is always just a phone call away for her clients and is thrilled to be a Client Coordinator so that she can usher in lifelong, lasting results in peoples’ love lives.
Michele Chalfant
Client Relations Coordinator
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Michelle is a Virginia native and New Jersey transplant for 15 years. She is the perfect blend of a southern belle and no nonsense business woman. While succeeding as a corporate professional, she felt an innate desire to help her colleagues and coworkers develop more meaningful connections in their love lives. Once she discovered this passion for bringing people together she decided to leave her 13 year career in Psychology to pursue a career in matchmaking. By relying on her education, personal life experiences and incurably romantic spirit, Michele has excelled at putting people on the path to finding love. As a representative of Master Matchmakers, her straightforward and honest approach allows our clients to feel extremely comfortable opening up to her. Over the years she has been responsible several marriages and countless relationships, and we are grateful to have her on the team.
Matchmaking
Kim DiSilvestro
Executive Director of Matchmaking
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Kim is a graduate of Drexel University with a Bachelor's degree in business with concentrations in marketing and finance. She has been happily married for eleven years, has two young children and knows how much work and commitment is needed through all of life's ups and down to sustain a lasting relationship. Kim has known the Wards for many years and consider them close, personal friends. "I have always admired the natural instinct that JoAnn and Steven have for matching people so successfully and have been a silent spectator for many years. In the past year I have "studied" everyone's profiles, notes and emails and get to communicate many times a day with Steven and Joann to better understand our clients." Kim has operated behind the scenes assisting our matchmaking efforts for years and carries out all of the executive decisions of Steven and Joann. "I feel I'm truly learning from the best and am so happy to be a part of their matchmaking miracles. I can say with all my heart that I love going to work every day; it's such an adrenaline rush to help people find their soul mates."
Tatiana Firpo
Assistant Director of Matchmaking
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Tatiana earned her Bachelor’s Degree in Communication and Minor in Marketing from Monmouth University. She has the ability to pursue and successfully accomplish goals, which subsequently led to her becoming a businesswoman at a young age. Tatiana came to us looking to apply her passion for advising and helping others. Her intuitive, genuine, and honest personality has made her the “go-to” among friends and family concerning their relationship issues. Tatiana strongly believes in the straightforward approach practiced by JoAnn, Steve, and the rest of the Master Matchmakers staff. She understands the importance of possessing the ability to develop and maintain a relationship, which is actively translated into her personal and professional life. Tatiana is very appreciative that she has been offered this opportunity and is excited to fully utilize her skills and produce results regarding client relations.
Sadie Brody
Assistant Matchmaker
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Sadie was born and raised in South Carolina where she attended USC at Spartanburg. She not resides in New Jersey where she has obtained 13 years experience working with Fortune 500 Companies in the roles of service, implementation, and project management. Sadie has two children, but still finds time to plan charity events benefiting Autism Speaks and The Colon Cancer Alliance and run her own natural bath and body business. Sadie has found happiness and love in her life and is thrilled to be able to assist others with finding the same.
Coaching
Kelly Sunday MS, NCC, LPC
Professional Counselor and Board Certified Coach
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As a Board Certified Coach and Nationally Certified and Licensed Professional Counselor Kelly consults with Master Matchmakers to support the effort to advise our members and clients in matters of love both effectively and responsibly. Kelly will assist Master Matchmakers specifically in addressing more sensitive dating and relationship matters. As a happily married mother of four and family friend Kelly shares JoAnn and Steve’s belief that we can always improve ourselves and our situations. With love and focus Kelly believes anything is possible. Her goal is to enable people to not only be perceived as attractive as they can be but to also be able to see the potential for a healthy, happy relationship while avoiding anything less.
Kate Forest MS, LCSW, ACSW
Professional Counselor and Coach
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Kate believes that everyone has the potential to change and the ability to achieve their most far-reaching goals. Through motivational coaching techniques, she guides clients through the change process, helping them to connect more deeply with others and form meaningful relationships. Kate’s ultimate objective is for the client to learn to use these techniques without a coach. Through her 17 years as a change agent, Kate has helped people from diverse backgrounds overcome obstacles, develop lasting, healthy relationships and achieve their fullest potential. As a manager, she has coached professionals and developed them into managerial positions. She has been a consultant and trainer for professionals, and provided instruction at colleges and universities Kate has a Bachelor’s degree from the University of Chicago and a Master’s degree from Columbia University. She holds the highest level of licensure for Social Work in Pennsylvania, and is a member of the Academy of Certified Social Workers.
Carol Johnson MS, CWS, CHES
Professional Counselor and Coach
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Carol brings a unique and whole picture perspective to the art of personal relationships with a blend of a Bachelor’s degree in Social Work from the University of Kentucky, a Master’s degree in Public Health from Western Kentucky University, and post graduate work in Nutritional Sciences and Health Education. In addition, she is a Certified Wellness Specialist and Certified Health Education Specialist. As a former Wellness Director, she produced award winning programs, curricula, and publications for college students and faculty. Her teaching passion and expertise in dating, relationships, and sexual health issues thrives on bringing people toward healthy relationships and has a “tell it like it is” philosophy that fits in well with Master Matchmakers. Carol believes that a healthy relationship can provide every person with a true sense of well-being and self-actualization in life. As a testament to this belief, she has been married for over 18 years, has a 12 year old son and focuses on being a student in life, listening to others and offering her years of experience in a holistic life-balance approach. Carol lives in California outside of Silicon Valley and loves to hike, bike, run and is the support crew for her husband’s ultra-marathon training and competitions. It is through these experiences of being part of a spousal team she has an innate ability to provide individuals the knowledge, skills and tools to be in a happy and successful relationship.
Brian Taylor
Dating and Relationship Coach
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Brian has spent his academic and professional careers focused on understanding cultural diversity and the interpersonal dynamics of those around him. He earned his Bachelor of Science Degree from Drexel University in Psychology with a minor in Sociology and is completing a Masters Degree in Social Policy and Clinical Practice from University of Pennsylvania. His background as a Behavioral Research Therapist is invaluable to the Master Matchmakers team. Brian has concentrated his Clinical Research Therapy in urban communities. To best immerse himself in this culture he chose to build a parallel career marketing and promoting nightlife entertainment in major cities around the country. This has helped Brian recognize the differences and unique challenges of finding, forming and maintaining relationships in different parts of the US including such cities as Philadelphia, Atlantic City, Los Angeles, New York, Miami and Las Vegas. Brian has developed a worldly point of view from his travels in, around and well outside of the United States. He challenges himself constantly and encourages the same from others. His marketing experience, clinical research and academic studies along with global travels and an infectious enthusiasm to help others, Brian has proven to be a very valuable addition to our team.
Jennifer L. Ward
Health Coach
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Jennifer holds a Bachelor of Science and has also completed an advanced accreditation in Integrative Nutrition and Health Counseling, with additional credits from the State University of New York. She has studied alongside leading wellness educators including Walter Willet, David Katz, Deepak Chopra, T. Colin Campbell, Mark Hyman, Andrew Weil and many other innovative leaders in nutrition. Her mission is to improve the health and happiness of those suffering from symptoms of imbalance using a holistic and whole-foods based approach to wellness. She prides her practice on the concept of listening to your own body’s needs in order to live a healthy, happy and fulfilling life. Her holistic approach to wellness examines not only what is on our plate, but all of the things that feed our lives. You can learn more about Jennifer and what she offers at Medical Nutrion
Victoria Marino LMHC
Professional Counselor and Coach
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Victoria (Tori), grew up in a small, rural, upstate New York town. She spent a significant amount of her 20’s pursuing a Bachelor’s and Master’s degree in Psychology at SUNY Albany and Marist College, respectively; followed by post graduate hours providing individual, family, and group counseling to youth and their families, all culminating in a License in Mental Health Counseling. From there, she continued her work in an outpatient clinic, specializing in youth on probation and those that caused sexual harm. This niche has helped enhance her ability to dance the line between empathy and confrontation with training in Motivational Interviewing and Cognitive Behavioral Therapy. Tori currently lives in Brooklyn, NY helping adults on Public Assistance find employment. As a person who values love and relationships above all else, Tori is excited to put her skills to work in an imaginative way, helping others gain the skills to enrich their dating experience and work towards building long-lasting loving relationships.
Gennifer Miller Dornstreich
Dating and Relationship Coach
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Gennifer believes in helping her clients become the best versions of themselves so they can attract Mr. or Ms. Right. For the past 8 years, she has taken a holistic approach to coaching, helping her clients do the “inner work” (build confidence, self-esteem and a positive mindset) as well as the “outer work” (improve personal presentation, identify self-sabotaging behaviors and habits). Although now a newlywed, Gennifer remembers how much anxiety and uncertainty dating can cause. As a result, she takes a compassionate yet direct approach with her clients, delivering honest feedback and providing them with tips and techniques to to help them put their best foot forward. In addition to coaching, she regularly speaks and teaches workshops on confidence, self-esteem, personal and professional presentation. She has been featured in the The Philadelphia Tribune, Philly.com, AOL Black Voices, Real Health Magazine, Heart and Soul Magazine and Ebonyjet.com. Gennifer is a graduate of Tufts University (BA 2003) and Babson College (MBA 2008). She currently resides in Philadelphia with her husband, Elijah and dog, Pepper.
Erika Kim CPT, HHC
Health and Wellness Coach
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New Jersey native, Erika Kim immersed herself in the world of holistic health, replanting her roots on the beaches of Jacksonville, Florida. Embracing the concept of whole-life wellness, she is both a National Academy of Sports Medicine certified Personal Trainer and Board Certified Health and Wellness Coach. She received cutting-edge training from highly accredited professionals in the field including Geneen Roth, Paul Pitchford and Neal Barnard. Through non dogmatic fitness, nutrition and lifestyle coaching techniques, she promotes an improved overall sense of wellbeing, honoring the individual. Erika firmly believes that everyone deserves happiness, good health and love that starts with the self and branches outwards. Her practice is focused on the uniqueness of each person with an all-encompassing approach to creating happiness, balance and peace in life. She is looking forward to using her skills and positive energy to help others to first become the most vibrant version of themselves and then go on to find that perfect someone to share their lives with.
Executive Assistant
Shana Davies
Executive Assistant
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Born and raised in Philadelphia, Shana recently graduated from Penn State University with a Bachelor's degree in Broadcast Journalism. Now living in Los Angeles, she is excited and honored to work with Steve and JoAnn, as well as the rest of the Master Matchmakers staff! Shana first learned about the Wards through “Tough Love,” and immediately admired the passion and dedication they have in bringing people together and helping them develop a lasting relationship. Shana shares the same spirit the Wards have in obtaining success and staying positive in life and love. She is extremely grateful to be starting her career with Master Matchmakers, and is focused on learning everything that this opportunity will come to offer. With her organizational skills and knowledge of the social media world, Shana is determined to assist Steve and JoAnn to continue on as being the best in the matchmaking business. Shana believes that working with the Wards is truly a once in a lifetime experience. "I consider myself a hopeless romantic at times, so combining this world with the digital age is an awesome opportunity!"
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