Who We Are
How We Are Different Than Other Matchmaking and Dating Services

Master Matchmakers® is a high end service that has been connecting and coaching bright, attractive, successful single men and women for more than 20 years.

Founded by JoAnn Ward and based in Philadelphia, Master Matchmakers® provides a sophisticated way for exceptional men and women to develop long-lasting relationships. Master Matchmakers® also provides coaching for couples nationwide who want to strengthen their relationships. Any member or client we represent to others are interviewed and qualified with a background check and verification process.

We are the only service that can answer your relationship riddles no matter what your circumstances or situation may be!

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JoAnn Ward - Master Matchmaker, Chairman and Founder
JoAnn Ward
Chairman and Founder



When JoAnn Ward founded Master Matchmakers® over 20 years ago, never did she think she would be advising the world on matters of the heart. Since 2009, JoAnn has been a co-host and Executive Producer of the successful VH1 franchise “Tough Love”, which gives single women insight to male perspective on dating. JoAnn, along with son and business partner, Steve Ward, has been redefining the matchmaking business and growing Master Matchmakers® into one of the country’s most successful personal matchmaking and coaching services. more
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Steve Ward - Master Matchmaker and Chief Executive Officer
Steven Ward
Chief Executive Officer
Steve Ward is one of America’s most successful matchmakers. He is a love coach, dating guide and relationship expert as well, but he is also the executive producer, host and star of VH1’s “Tough Love,” and “Tough Love Couples” a franchise that gives both a rare inside look into the male perspective on dating as well as a stark, no nonsense assessment of relationships from beginning to end. ... more
Kim DiSilvestro - Executive Director of Client Services
Kim DiSilvestro
Executive Director of Client Services
Kim is a graduate of Drexel University with a Bachelor's degree in business with concentrations in marketing and finance. She has been happily married for eleven years, has two young children and knows how much work and commitment is needed through all of life's ups and down to sustain a lasting relationship. Kim has known the Wards for many years and consider them close, personal friends. "I have always admired the natural instinct that JoAnn and Steven have for matching people so successfully and have been a silent spectator for many years. In the past year I have "studied" everyone's profiles, notes and emails and get to communicate many times a day with Steven and Joann to better understand ... more
Monica Ward - Love Agent
Monica Ward
Director of Client Services/Matchmaker
Monica Ward is a second generation Master Matchmaker® like her brother, CEO of Master Matchmakers® Steven Ward. She’s been immersed in the family business since its inception by her mother, JoAnn Ward. Monica is most certainly her mother’s daughter when it comes to matchmaking having occasionally been on the receiving end of her brother’s and mother’s “Tough Love”. The “no nonsense” Ward family culture has undoubtedly been passed on to Monica and much like her brother, it has made her mature and develop her own interpersonal skills to be able to match our clients effectively. Monica earned a Bachelor’s degree in Criminal Justice with a minor in psychology from Temple University and hopes to one day also be an authority on human behavior.
Debby Ward - Assistant Director of Client Services.
Debby Ward
Assistant Director of Client Services
Debby first met JoAnn after she graduated from college and decided to try Master Matchmaker's service. After the first meeting with JoAnn was complete, Debby felt as though she and JoAnn really connected. She will never forget the following phrase that JoAnn said to her as they were getting to know one another, "You would be perfect for my oldest son, Brian". JoAnn introduced Debby to Brian and she was right! They married in 2007 and welcomed their first child in September 2009! ... more
Darcy Graham - Matchmaker
Tatiana Firpo
Assistant Director of Client Services
Tatiana earned her Bachelor’s Degree in Communication and Minor in Marketing from Monmouth University. She has the ability to pursue and successfully accomplish goals, which subsequently led to her becoming a businesswoman at a young age. Tatiana came to us looking to apply her passion for advising and helping others. Her intuitive, genuine, and honest personality has made her the “go-to” among friends and family concerning their relationship issues. Tatiana strongly believes in the straightforward approach practiced by JoAnn, Steve, and the rest of the Master Matchmakers staff. She understands the importance of possessing the ability to develop and maintain a relationship, which is actively translated into her personal and professional life. Tatiana is very appreciative that she has been offered this opportunity and is excited to fully utilize her skills and produce results regarding client relations.
Kristen Quackenbush - Senior Matchmaker
Kristen Quackenbush
Executive Director of Matchmaking
Kristen resides in Northern Virginia and is happily married with a blended family of 5 children! Kristen earned a Bachelor's degree in Biology, with a minor in Psychology as well as her Master's Degree from George Mason University in Fairfax, VA. In her former life she was a high school Biology teacher at Oakton High School in Vienna, VA as well as the owner of a small private school for children in Haymarket, VA. She now uses her teaching skills and background to teach the "lesson ... more
Ilee Ward Finocchiaro - Matchmaker and Advice Expert
Ilee Ward Finocchiaro
Director of Matchmaking
Ilee was born and raised in Bucks County Pennsylvania. She has been happily married for nearly 20 years, a mother of three active teenage boys, and her and her husband are still crazy about each other! She knows what it takes to have a successful relationship and wants to help others achieve what she and her husband share. Ilee has enjoyed a successful real estate career by matching clients to their dream homes and is now successfully matching her clients to the person of their dreams. Ilee has known Joann for over 25 years and has watched her successfully build Master Matchmakers into the finest matchmaking company in the industry. Joann and Steve's attention to detail is unique. Their ability to create ... more
Cindy Pinkus - Matchmaker
Cindy Pinkus
Matchmaker
Cindy and Joann have been friends for over twenty years. After raising four children (three now in college and one soon to graduate high school) Cindy is more focused than ever on her extracurricular passions. She has always been an active volunteer and member of her community and has spent an entire career in customer and client relations. Her days in matchmaking began while operating a very popular restaurant with her husband and casually introducing customers to each other. A handful of these matches have resulted in marriages and her friendships with many of those customers still exist today. While working with Joann and Steven, Cindy is learning to perfect her intuition and understand what it takes to make ... more
Amber Artis
Matchmaker

Amber has been a professional matchmaker for more than 13 years. She has worked with industry leaders throughout the country, and has been certified by the Matchmaking Institute since 2005. She entered college at the age of 16, attending Bard College at Simon's Rock in Great Barrington, MA, and is currently completing her Bachelor’s in Business Management at the University of Baltimore. Amber is personally responsible for countless relationships over the years and truly believes there is someone for everyone. Her passion and intuition combined with years of experience, give her the ability to help her clients meet their relationships goals.  Amber met her match in the supermarket. When she noticed an attractive man she asked herself, “What would I tell a client to do right now?”  She introduced herself and has been with him ever since.
Darcy Graham - Matchmaker
Sean Kehoe
Matchmaker and Coach

Sean is following in Steven’s footsteps as the first male matchmaker and coach to join Master Matchmakers since Steven joined the company in 2003. Sean is a man’s man who understands single men and women just as well as Steven. He first put to use his degrees from Springfield College in Sports Management and Business at ESPN and MSNBC but has found a way to fulfill his passion for helping others as both a Personal Trainer, and a Certified LifeCoach (through Fowler Wainwright International). Sean has been advising his clients in matters of the heart for years, and has become quite adept at helping them overcome their various relationship challenges while finding rewards that have made their relationships stronger along the way. Sean regularly contributes to women’s journals providing dating tips from the male perspective and often finds himself in agreement with Steven’s philosophy, assessments and approach which has lead him to Master Matchmakers.
Stephanie Florman - Advice Expert
Stephanie Florman
Executive Director of Coaching
Stephanie has helped her clients achieve success in love, life and business through the same “Tough Love” approach to self-improvement that Steve and JoAnn have used for years. As a well-established relationship coach, working with singles and couples nationwide, Stephanie gets to the heart of the problem quickly and offers inspirational, motivational and practical advice. Her clients realize their personal and professional relationship goals from this direct approach. Stephanie conducts classes with coursework for not only singles who want to attract a new relationship or move forward after a bad break-up, separation or divorce. She works with people already in relationships who want to be better halves and overcome challenges to become a better couple. ...more
Kelly Sunday - Professional Counselor and Advice Expert
Kelly Sunday, MS, NCC, LPC
Professional Counselor and Board Certified Coach

As a Board Certified Coach and Nationally Certified and Licensed Professional Counselor Kelly consults with Master Matchmakers to support the effort to advise our members and clients in matters of love both effectively and responsibly. Kelly will assist Master Matchmakers specifically in addressing more sensitive dating and relationship matters. As a happily married mother of four and family friend Kelly shares JoAnn and Steve’s belief that we can always improve ourselves and our situations. With love and focus Kelly believes anything is possible. Her goal is to enable people to not only be as percievably attractive as they can be but to also be able to see the potential for a healthy, happy relationship while avoiding anything less.

Kate Forest - Professional Counselor and Coach
Kate Forest, MS, LCSW, ACSW
Professional Counselor and Coach
Kate believes that everyone has the potential to change and the ability to achieve their most far-reaching goals. Through motivational coaching techniques, she guides clients through the change process, helping them to connect more deeply with others and form meaningful relationships. Kate’s ultimate objective is for the client to learn to use these techniques without a coach. Through her 17 years as a change agent, Kate has helped people from diverse backgrounds overcome obstacles, develop lasting, healthy relationships and achieve their fullest potential. As a manager, she has coached professionals and developed them into managerial positions. She has been a consultant and trainer for professionals, and provided instruction at colleges and universities Kate has a Bachelor’s degree from the University of Chicago and a Master’s degree from Columbia University. She holds the highest level of licensure for Social Work in Pennsylvania, and is a member of the Academy of Certified Social Workers.
Lori Mattison - Professional Counselor and Coach
Lori Mattison, MA, CPC, NCC, LPC
Professional Counselor and Coach
Lori is coaching and counseling individuals and couples on how to date and develop healthy relationships in today's digital age. She is a Licensed Mental Health Counselor with Board Certification in both Pennsylvania and New Jersey. Lori received her MA in counseling from Rider University in New Jersey and her personal/executive coaching certification from Personal Executive Coaching Programs in Ventura, CA. Her unique approach to helping people handle the challenges of dating in today’s world has been featured in local and national press. She is a regular guest on local television as an expert on topics from body language to self-improvement. Lori has been professionally acquainted with the Wards since 2003 and their working relationship continues to this day.
Carol Johnson - Professional Counselor and Coach
Carol Johnson, MS, CWS, CHES
Professional Counselor and Coach
Carol brings a unique and whole picture perspective to the art of personal relationships with a blend of a Bachelor’s degree in Social Work from the University of Kentucky, a Master’s degree in Public Health from Western Kentucky University, and post graduate work in Nutritional Sciences and Health Education. In addition, she is a Certified Wellness Specialist and Certified Health Education Specialist. As a former Wellness Director, she produced award winning programs, curricula, and publications for college students and faculty. Her teaching passion and expertise in dating, relationships, and sexual health issues thrives on bringing people toward healthy relationships and has a “tell it like it is” philosophy that fits in well with Master Matchmakers.

Carol believes that a healthy relationship can provide every person with a true sense of well-being and self-actualization in life. As a testament to this belief, she has been married for over 18 years, has a 12 year old son and focuses on being a student in life, listening to others and offering her years of experience in a holistic life-balance approach. Carol lives in California outside of Silicon Valley and loves to hike, bike, run and is the support crew for her husband’s ultra-marathon training and competitions. It is through these experiences of being part of a spousal team she has an innate ability to provide individuals the knowledge, skills and tools to be in a happy and successful relationship.
Lisa Crown - Matchmaker
Jennifer L. Ward
HEALTH COACH
Jennifer Ward is a Certified Health Coach, accredited with the American Association of Drugless Practitioners. Her national wellness practice offers highly personalized nutrition programs to help her clients achieve balance, lose weight, prevent illness and heal with food. Her education encompasses more than 150 dietary theories, integrating traditional philosophies such as macrobiotics and ayurveda with modern day concepts like the USDA food pyramid, the glycemic index and raw foods...more
Darcy Graham - Matchmaker
Shana Davies
Executive Assistant
Born and raised in Philadelphia, Shana is currently finishing her last year at Penn State University studying Broadcast Journalism. She is excited to be working with Steve and JoAnn, as well as the rest of the Master Matchmakers staff! Shana first learned about the Wards through “Tough Love,” and immediately admired the passion and dedication they have in bringing people together and helping them develop a lasting relationship. Shana shares the same spirit the Wards have in obtaining success and staying positive in life and love. She is extremely grateful to be starting her career with Master Matchmakers, and is focused on learning everything that this opportunity will come to offer. With her organizational skills and knowledge of the social media world, Shana is determined to assist Steve and JoAnn to continue on as being the best in the matchmaking business. Shana believes that working with the Wards is truly a once in a lifetime opportunity. "I consider myself a hopeless romantic at times, so combining that world with my love for social media and technology is a dream come true!"