Steve and JoAnn Ward

Joann Ward

Founder & President

Steve Ward

Chief Executive Officer

Master Matchmakers is a high end personal service that has been coaching and matching single men and women for more than 20 years. Founded by JoAnn Ward in Philadelphia, the company is still family owned and operated by her and her son, CEO Steve Ward out of Palm Beach, Florida. 

From 2009 to 2013 this one-of-a-kind team of matchmakers showcased their talents as the Hosts and Executive Producers of VH1's Tough Love. Over six seasons the Wards eventually steered over a hundred men and women into healthy, happy relationships.

Steve and Joann literally wrote the book on love as they authored one of the best selling books on the subject, published by Simon & Schuster, Crash Course in Love. They are frequently featured in the press as thought leaders and industry experts; a generational force that continues to pioneer solutions for singles. Their latest endeavor Love Lab is a mobile application for verifying people are who they say they are before going on a date. Thanks to their use of proprietary technology to prove age and identity, verify photos and conduct background checks on everyone they represent, Steve and Joann are now able to offer a local service nationwide.

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 How It Works

Each experience is customized to suit a client's needs and budget. We exchange your pictures and profile with potential matches and do our best to create interest. If you each accept the match we exchange numbers and expect you to get acquainted before you meet. 

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Client Relations
Kristen Quackenbush
Executive Director of Client Relations
Kristen has worked with Master Matchmakers for almost a decade. She is passionate about helping highly selective, like-minded professionals find and keep the love of their life. She has experienced what it is like to be single, and what it takes to navigate the tumultuous waters of the dating scene successfully. She has made it her mission to enlighten successful single professionals that they do not have to settle, and true love is possible. Kristen holds a Master’s degree in Education as well as a Bachelor’s degree in Biology and was high school science teacher for many years. Kristen is a Key West native and currently resides outside of Sedona, AZ with her husband and 3 school-aged children.
Cindy Pinkus
Executive Administrator of Client Relations
Cindy and Joann have been friends for over twenty years. After raising four children (three now in college and one soon to graduate high school) Cindy is more focused than ever on her extracurricular passions. She has always been an active volunteer and member of her community and has spent an entire career in customer and client relations. Her days in matchmaking began while operating a very popular restaurant with her husband and casually introducing customers to each other. A handful of these matches have resulted in marriages and her friendships with many of those customers still exist today. While working with Joann and Steven, Cindy is learning to perfect her intuition and understand what it takes to make a match. Professionally she has developed many successful romantic relationships and her presence in our Philadelphia region is more valuable each day.
Sherry Albert
Client Relations Coordinator
Sherry puts everyone she meets at ease with her warm, welcoming personality. She excels at providing personal guidance with unwavering encouragement, leading to fulfilling, successful relationships of all kinds. She is a graduate of Tufts University, where she studied Entrepreneurial Leadership, and met her fiancé soon after. Living in Boston, she spent the first four years of her career working with a top restaurant CEO before turning her passion for the matchmaking field into a career. Her experiences have allowed her to hone her natural skills of connecting and understanding people, and nothing gives her greater fulfillment than waking up each day to help people find happy, lifelong relationships. She is thrilled to be part of the Master Matchmakers team, making the journey to find the “love of your life” a joy!
Jill Kellogg
Client Relations Coordinator
Jill is originally from the Northshore of Chicago. She holds a Marketing degree from Columbia College. She's a highly intuitive and passionate woman with a diverse background in entrepreneurship, cybersecurity and real estate. Jill has always had a passion for matchmaking and enjoys helping others meet their match. Nothing makes her happier than the idea of bringing people together who develop lasting love. Jill's positive attitude and habit of always putting others' interests before her own, makes her a perfect fit for the Master Matchmakers team. She loves what she does and firmly believes that no one should have to walk through life alone. When Jill is not bringing on board new clients at Master Matchmakers you will often find her cooking, working out, spending time with the love of her life, and being a proud mom to a 2-year-old who always keeps her on her toes.
Kim DiSilvestro
Chief of Staff
Kim is a graduate of Drexel University with a Bachelor's degree in business with concentrations in marketing and finance. She has been happily married for twenty-four years, has two adult teenage children and knows how much work and commitment is needed through all of life's ups and down to sustain a lasting relationship. Kim has known the Wards for many years and is considered family. "I have always admired the natural instinct that JoAnn and Steven have for matching people so successfully.” In the past fourteen years Kim has worked closely with hundreds of clients to bring them into the committed relationships they have sought after. "I feel so happy to be a part of these matchmaking miracles. I can say with all my heart that I love going to work every day; it's such an adrenaline rush to help people find their soul mates."
Ariel Rosen
Director of Matchmaking
Ariel has a passion for Love. She has a relationship-focused education with a Bachelor’s degree in Psychology from the University of Central Florida and continued to pursue her passion by earning her Master’s degree at Nova Southeastern University in Marriage and Family Therapy. She has always enjoyed working with and helping guide people through tough times in matters of the heart. Her broad perspective and down-to-earth attitude has been crucial to her ability to create lasting introductions. In addition to her experience as a matchmaker, she is also a certified Life Coach! Ariel has been dedicated to helping people find themselves in order to find love her entire adult life. With open minds and open hearts, Ariel is confident that everyone can find happiness and success in life.
Danielle Yuppa
Executive Assistant
Danielle lives in Northern New Jersey and is a graduate of Montclair State University. She has her bachelor’s degree in Family and Child Studies with a concentration in Family Services and a minor in Psychology. Through her educational experience in conjunction with her eclectic human service experience, Danielle has learned the different dynamics of relationships and what aspects make a relationship successful. She is committed to having a positive effect on the individuals she serves and is committed to helping individuals achieve healthy, happy, and fulfilling relationships. She is excited to help JoAnn, Steve, and the rest of the team make successful matches!
Trish Tacilauskas
Trish grew up in Jupiter, Florida and attended Florida Atlantic University where she pursued a BA in History. After college she spent time living in New York and San Francisco utilizing her creativity and outgoing personality in various client facing roles over the years. Throughout her career she’s always enjoyed organizing fun, social, and entertaining events using her passion and communication skills to bring people together.

After many years of happy marriage Trish went through a divorce, and knows first-hand how difficult it can be to get back in the singles’ scene. She is eager to make romantic matches because she also knows that true love can be found again, at any age. Trish is now enjoying the next chapter of her life in Texas with her partner and soulmate Gerald, her teenage son and their two adorable dogs.
Jillian Panzella
Jillian obtained a Psychology and Health Sciences degree from Fairleigh Dickinson University. In addition she has studied business, law, and personal development as well. She has worked in marketing and branding for over a decade, having helped businesses in various industries grow their brands. In essence she has always been “matching” her clients to their clients. She has always dreamed of working to help others on a more practical, personal and intimate level succeed in life and love. She believes that with a healthy and supportive partner, one can accomplish and succeed at anything. When she is not working on finding great matches for our clients, she can be found living her best life among friends and family while spending quality time with her own Prince Charming and children.
Carol Johnson MS, CWS, CHES
Executive Director of Coaching
Carol brings a unique and whole picture perspective to the art of personal relationships with a blend of a Bachelor’s degree in Social Work from the University of Kentucky, a Master’s degree in Public Health from Western Kentucky University, and post graduate work in Nutritional Sciences and Health Education. In addition, she is a Certified Wellness Specialist and Certified Health Education Specialist. As a former Wellness Director, she produced award winning programs, curricula, and publications for college students and faculty. Her teaching passion and expertise in dating, relationships, and sexual health issues thrives on bringing people toward healthy relationships and has a “tell it like it is” philosophy that fits in well with Master Matchmakers.

Carol believes that a healthy relationship can provide every person with a true sense of well-being and self-actualization in life. As a testament to this belief, she has been married for over 24 years, has a 18 year old son and focuses on being a student in life, listening to others and offering her years of experience in a holistic life-balance approach. Carol lives in California outside of Silicon Valley and loves to hike, bike, run and is the support crew for her husband’s ultra-marathon training and competitions. It is through these experiences of being part of a spousal team she has an innate ability to provide individuals the knowledge, skills and tools to be in a happy and successful relationship.
Stephanie Danielle HHC
Holistic Health Counselor and Coach
Stephanie has helped clients achieve success in love, life, and business through her insightful approach to self-improvement. As a well-established professional coach, working with clients nationwide, Stephanie gets to the heart of the problem quickly and offers inspirational, motivational and practical advice. Her clients realize their personal goals from this direct approach. Stephanie knows how to make “relationship work” fun. She draws from a diverse education and background; including a Bachelor of Arts Degree in Sociology and Communications from Hofstra University, an affiliation with Columbia University and the American Association of Drugless Practitioners, and a graduate from the Institute of Integrative Nutrition as a Holistic Health Counselor. Stephanie has been notably recognized by the media through her contributions in books, publications and magazines. Her advice has been featured on Fox, NBC, Better TV, Newsday, The Denver Post and In Touch Weekly as well as various lifestyle websites. Stephanie is most passionate about teaching people how to have a healthy and happy relationship with themselves because she knows it is the starting point for developing a meaningful and rewarding relationship with another.
Erika Kim CPT, HHC
Health and Wellness Coach
A New Jersey native, Erika Kim immersed herself in the world of holistic health, replanting her roots on the beaches of Jacksonville, Florida. Embracing the concept of whole-life wellness, she is both a National Academy of Sports Medicine certified Personal Trainer and Board Certified Health and Wellness Coach. She received cutting-edge training from highly accredited professionals in the field including Geneen Roth, Paul Pitchford and Neal Barnard. Through non dogmatic fitness, nutrition and lifestyle coaching techniques, she promotes an improved overall sense of wellbeing, honoring the individual. Erika firmly believes that everyone deserves happiness, good health and love that starts with the self and branches outwards. Her practice is focused on the uniqueness of each person with an all-encompassing approach to creating happiness, balance and peace in life. She is looking forward to using her skills and positive energy to help others to first become the most vibrant version of themselves and then go on to find that perfect someone to share their lives with.
Tatoya Turner M.Ed
Dating and Relationship Coach
Tatoya discovered early in life that her passion was motivating people to discover their purpose and empowering them to maximize their potential. During undergrad, she gained valuable experience, serving as a counselor to both women and adolescence at various youth programs and non-profit organizations. She earned her bachelor’s degrees in Sociology and Criminal Justice from Rutgers University and a Master of Education in Counseling from Angelo State University.

Tatoya believes that the only way to reach true happiness and success is through the process of self-evaluation and introspection. She knows that the more we understand ourselves, the better chance we have at attracting our perfect match. She enjoys facilitating self-help groups and aims to support people in establishing and maintaining healthy relationships.

Though she will always be a Jersey girl, Tatoya now resides in the greater Atlanta area. There, she cohosts networking events dedicated to women and men who want to improve their love life and develop lifelong relationships. As a Coach with Master Matchmakers, Tatoya looks forward to assisting clients through dating challenges and supporting them through their journey to true love.

Jen Endacott MA, PC
Dating and Relationship Coach
Jen earned her bachelor’s degree in Psychology and Sociology from Auburn University and a Master’s of Counseling Psychology from The University of Alabama Birmingham. She is a Master Certified Coach and focuses her coaching philosophy around the importance of personal development and mindset. She works with clients on understanding the power of their thoughts and how they can actually challenge them and change them. Jen is a devoted wife to her husband and mother to her three children as well as a tennis fanatic. Jen uses a heart centered and head forward approach, coaching others with compassion and understanding, helping them achieve happiness and fulfillment.
Masha Pinsky
Dating and Relationship Coach
Masha is one of the many success stories of Master Matchmakers. In 2018 she was introduced to her soul mate who she is now happily married to and living with in Palm Beach, Florida. She is forever grateful for her own experience and wants to assist others in finding their true love.

Masha speaks seven languages and has had the privilege of living and traveling all over the world. She graduated from The University of Law and The University of Tourism in Slovenia. She always had an immense passion for both health and personal growth, so she went on to earn a certification in Nutrition and a license as a Personal Trainer and Aerobics instructor. To better understand how to motivate others Masha went on to earn a certification as a Master Coach from The Academy of Modern Applied Psychology in the United Kingdom and also studied personally under the world renowned life coach, Tony Robbins. Her life experience, outlook and dedication to personal growth and self-awareness has always enabled her to enable her clients to achieve greater levels of insight and self-actualization.

Jules Price
Dating and Relationship Coach
Jules has been a personal development coach for 14 years, helping clients achieve success in both business and love. Originally from outside of Washington, D.C, she received her Bachelor of Arts Degree in Psychology and Music at Connecticut College, and then moved to New York City for a successful 12-year career as a Broadway singer in musicals and operettas. After relocating to Sarasota, FL with her husband Jeremy, (whom she met online), she started a marketing business which opened up an unexpected worldwide platform for her to voice her down-to-earth, relatable advice. Her coaching style is inspirational, humorous, and practical, which she feels is the best way for people to learn and effect change in their lives. She published her first book in 2010 to help people with relationships in business, and her 2nd book in 2019, which is a humorous book for “Women Only” about dating and relationships called “Don’t Eat the Scraps.” She has been featured numerous times on ABC as a dating expert, as well as on lifestyle websites and dating podcasts. Jules is passionate about helping others to “listen to life,” and get out of their own way.


*Our Guarantee. The information we provide regarding other individuals is reliable to the best of our knowledge. Everyone has their identity, age and photos verified and is subject to public record background checks. If information we provide is found to be inaccurate we discount the match and try again. We cannot guarantee or promise a certain outcome or result from matchmaking or coaching. Nothing we say or do can be construed as a guarantee about the outcome of your experience. Our past or future comments about the outcome of your experience, potential matches, estimates of fees and time frames or our opinions are not guarantees. Actual fees and time frames may vary from the estimates given.